Refund & Return Policy

Prices are shown on this site, but purchases are made offline through direct enquiry. This policy covers those purchases.

Raising an issue

If your product arrives damaged or faulty, contact us within 7 days of receiving it, with a photo of the product and packaging.

How to contact us

• Phone: +91 97937 41511
• WhatsApp: +91 6394872415
• Email: omherbalBeauty@gmail.com

Retail and bulk orders

Return and replacement terms for retail or bulk orders are agreed directly at the time of order.

Not covered

• Change of mind after purchase
• Products that have been used

This policy will be updated if online checkout is added in future.